Terrible	Bad	Not Bad	Good	Excellent
1-Delivery of your orders to you on the desired delivery date
2-Delivery of your orders undamaged and in desired quantity
3-Informing you if the delivery is not interrupted due to traffic, weather conditions, vehicle breakdown
4-Timely confirmation of your written and verbal orders
5-Attitudes and behaviors of drivers of vehicles delivering products
6-The product being shipped must meet the desired quality standards.
7-The packaging quality of the products is at the standard you expect
8-Standardization of product weights in packaging
9-The product variety meets your demands
10-Sufficient visits by our sales personnel to your company
11-Instant access to our sales staff for your questions and requests
12-Our sales staff take enough time to answer your questions and suggestions.
13-Our sales personnel have sufficient knowledge about our products
14-Communication skills of our sales personnel with your company
15-Efficient use of time by our sales personnel during company visits
16-Telephone, fax, etc. to our company. Quick access to communication tools
17-Our new website meets your demands and information needs.
18-Adequacy of our quality management system
19-Existing quality certificates meet your demands
20- Sending the product analysis certificates you requested during shipment
21-Our company's customer satisfaction-oriented work
22-Our company's position relative to other competing suppliers

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